Are you a driven Quality Manager seeking a role with impact?

This opportunity places you within a leading global organisation with a well-established framework, providing the structure to support your success. The site is ambitious and focused on growth, actively expanding into new customer markets. You'll play a pivotal role in shaping and influencing a team during an exciting period of transformation, making this the ideal position for someone ready to drive change and deliver results.

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You will be responsible for, but not limited to:

• Review and implement external and retailer standards, ensuring alignment with customer Codes of Practice (COPs), and work collaboratively with operational teams to embed these requirements.
• Oversee and manage Quality functions for all internal and external audits, addressing non-conformances with thorough root cause analysis and implementing corrective actions effectively.
• Ensure all product specifications and manufacturing processes comply with GMP standards through auditing, coaching, root cause analysis, and resolution of non-conformances. Support internal audits, traceability exercises, shelf-life evaluations, and other investigations as needed.
• Identify skills gaps within the team, develop tailored training plans, and ensure all training needs are met to maintain a highly capable workforce.
• Maintain a safe working environment by adhering to Health, Safety, and Environmental (HSE) standards and driving improvement initiatives and targets.
• Support and participate in customer and third-party site visits and audits, ensuring readiness and effective representation.
• Deliver effective communication through regular briefings, keeping the team informed about site updates, business news, and quality objectives. Update Quality communication boards to ensure transparency and team alignment.
• Manage workplace changes by engaging team members through clear communication and decision-making, fostering a strong culture of quality within the QA and broader team.
• Set clear objectives with team members, monitor their progress through regular one-to-one meetings, and ensure alignment with overall business goals and targets.
• Provide leadership and coaching to the team, encouraging participation and innovation while addressing any team issues in line with established policies and procedures.
• Support NPD trials and product launches by acting as the key liaison between the factory and NPD teams, ensuring consistency and clear communication.
• Collaborate with the Quality team to verify hygiene and operational cleaning standards, ensuring routine compliance.
• Build strong relationships with suppliers to maintain quality contracts and oversee site-related procurement requirements.
• Investigate all complaints thoroughly, documenting findings and implementing corrective, root cause, and preventive actions.
• Ensure timely and accurate completion of raw material intake processes, maintaining schedules for testing and compliance.
• Review and uphold the site’s Allergen Management Programme, ensuring it is fully understood by both the Quality team and the wider site team.

What's required?

• Level 3 Food Safety qualification, with a willingness to progress to Level 4 following the probationary period.
• Level 3 HACCP certification, with potential for development to Level 4.
• Understanding of pest control, including completion of relevant training.
• Awareness of emerging technical issues within the industry.
• Experience or qualifications in internal auditing.
• Strong communication skills (both oral and written) with the ability to influence effectively.
• Proficient in using Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to work effectively under pressure and meet deadlines.
• Previous supervisory or team-leading experience within a quality-focused role in a food manufacturing environment.
• Experience in training or coaching others, with the ability to confirm understanding and ensure knowledge retention.
• Demonstrated leadership capabilities with strong people management skills, including the ability to motivate and manage a team effectively.
• Competence in resolving quality or health and safety issues, conducting root cause analysis, and ensuring timely resolution.
• Knowledge of key customer requirements, procedures, and working practices, with experience in customer-facing roles.
• Ability to make well-informed decisions in high-pressure situations.
• Proactive mindset with a strong sense of initiative.
• A collaborative team player, willing to contribute to group success

What's in it for you?

£40,000.00 - £45,000.00 per annum

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Do you think you fit the criteria?

Want to find out more about the role?

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ID 138

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